I was experiencing plumbing issues and was unsure of where to start or who to call. Brand new home of three(3) years and was now experiencing what appeared to be a bursted pipe/leak. I googled and came across Mr Rooter, amongst other listings, but only felt comfortable contacting this company. Thank God I did. I pray about everything!! I said, "God, let them send me the right person, for me, for our home. Let me explain that the representative, Joshua Vlahos, that they sent me was the epitome of great customer service!! He was courteous, great manners and informative on everything he was doing. I can't rave enough about this young man. He eased my fears and offered alternative solutions. He was effective and efficient. Mr Rooter should definitely, be appreciative of reps like Joshua. It's ppl like him that grow, motivate and maintain the integrity of your business that I know you hope to always maintain. I can't thank you enough.